Human Hair Wigs Customer Service

Thanks for visiting HumanHairWigs.org. Every year we help thousands of customers find the Human Hair Wigs and Hair pieces they need. With a selection of over 1000 Wigs products you are sure to find just the item you are looking for. We have been in the Wig business since 1998 and truly appreciate the opportunity to serve you today and in the future!

Contact HumanHairWigs.org

Phone
1-888-655-WIGS
Mon-Fri 9-5 CST

Email
customerservice@HumanHairWigs.org

Return Policy on all Human Hair Wigs products

Due to regulations pertaining to hygiene based standards for wigs and hairpieces, humanhairwigs.org does not accept returns. There are no exceptions to this policy and we encourage buyers to research items fully before purchase as all sales are final.

Exchange Policy

How to Request an Exchange:
You must call HumanHairWigs.org Customer Service at 888-655-WIGS (9447) or e-mail an Exchange request to customerservice@HumanHairWigs.org. Approved Exchange requests are issued an RMA (Return Merchandise Authorization) Number. HumanHairWigs.org will only accept Exchange Returns with RMA an Number.

Requests for an exchange must be made within 10 business days of receipt of the product(s).

Product Eligibility:
Costume, Closeout, Clearance Discontinued, Accessories, Custom, Care Products, Display, or Special Orders are not returnable.

The returned items must be unaltered, unworn, undamaged, and in original factory perfect condition. Additionally the items must be returned in undamaged original box with all tags and packaging included and attached.

Fees:
Due to the nature of the hair goods industry, we find it necessary to charge a 30% re-stocking fee. Shipping fees are not refundable and free shipping does not apply to exchange items. Exchanges are limited to 2 exchanges per order. We do not offer refunds. Credits are issued only after HumanHairWigs.org confirm the returned items are in perfect resalable condition as described above. Credits are issued as store credits only and are valid for the purchase of any HumanHairWigs.org products. Store credits do not expire.

The above limitations do not apply if the shipment is not what you ordered or the item is defective.

Where to Send Exchange Returns:

HumanHairWigs.org
6011 S 180 Ave Cir
Omaha, NE 68135

Be sure to have the RMA number listed on the label or return box.

HumanHairWigs.org Privacy Policy

We will never sell any customer's information to any third party. This is our pledge to you, our customer. Any information gathered on this site will be used only by HumanHairWigs.org. One month after your order is placed; your credit card information is automatically deleted from our database. Your privacy is our first and main concern. We understand that you want to be able to purchase Human Hair Wigs online and not have to give away your personal information to do so.

Limitations: Even though we try our best to ensure your privacy and security and always look to use the best available and tested technologies to guard and protect our web site and our customers, we face the same risks as all Internet companies.

100% secure shopping at HumanHairWigs.org - Trusted since 1998

Human Hair Wigs Customer Service

Contact HumanHairWigs.org

Return Policy on all Human Hair Wigs products

Exchange Policy

HumanHairWigs.org Privacy Policy

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